Privacy Policy
Last updated: July 7, 2026
1. Who We Are
The Help Crew ("we," "us," or "our") provides holiday and event lighting services in North County San Diego, CA. This Privacy Policy explains how we collect, use, and protect information when you visit our website at thehelpcrew.com or contact us.
2. Information We Collect
We may collect the following types of information:
- Contact information — name, phone number, email address, and service address when you request a quote or contact us.
- Usage data — pages visited, time spent on the site, and browser/device information collected automatically via analytics tools.
- Communications — messages you send us through contact forms or email.
3. How We Use Your Information
- To respond to quote requests and schedule services.
- To communicate with you about your project.
- To improve our website and services.
- To send occasional updates or promotions (you may opt out at any time).
4. How We Share Your Information
We do not sell or rent your personal information. We may share information with trusted service providers (such as our scheduling software, Jobber) solely to fulfill services you've requested. These providers are bound by confidentiality obligations.
5. Cookies & Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings at any time.
6. Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You may request to access, correct, or delete your personal information at any time by contacting us at the information below.
8. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: